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Startup makes great product Startup gets cash and becomes scaleup Product designer hired to sit in a small product team (agile env) Hired for specific skill set and experience to match scale strategy Teams fail to deliver Org hires new leadership to fix it Good people leave
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Seen this in many places. Been in design leadership at places like this. You might have, too. Why does this happen?
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I have my own theory… Making really great digital products and experiences takes flexible, broadly skilled, talented teams. People who know each other and enjoy working *together*. Tight specialisms erode flexibility. Teams win.
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Scaling to a template of what a good design org should look like ignores many things: people, culture, business needs. But most of all, it can destroy really great, functional teams who love making amazing digital experiences. Finding that recipe is so very, very hard.