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The Sonos S1/S2 app nonsense is a mess isn’t it? I mean, the cynical me can’t help but think the pain is there to eventually force you to ditch the old stuff for the new stuff.On twitter.com
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What is the name for that in product development? The purposeful pain you subject a customer to to adopt your upgrade path because they’ve bought into your ecosystem? (Ahem, Adobe…)Permalink On twitter.com