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For years we’ve heard about designers wanting a seat at the table. But, in all those years, how many times have you heard that saying in the context of just wanting to listen?Permalink On twitter.com
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I’ve not heard it that often. Mostly it’s about wanting to be involved, steering the conversation, contributing to the strategy. Listening is all of those. Just listening.On twitter.com
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By listening – really listening – design can build empathy with parts of an organisation that it typically struggles with: sales, executives, engineering. But, as a discipline that quickly hones in on problems, be them organisational or otherwise, design tries to problem solve.Permalink On twitter.com